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Faith Works Studio — Terms and Conditions


Last Updated: 23 August 2026


Welcome to Faith Works Studio. These Terms and Conditions govern your use of all
products and services.
By accessing or purchasing from Faith Works Studio, you agree to comply with and be
bound by these Terms. Please read them carefully before using our Services.

1. Overview


Faith Works Studio is a faith-inspired business that designs and produces custom,
Christian-themed, and personalized creations. All products are made to order and may
include elements of artistic and symbolic design.

2. Custom Orders and Design Approval


• Customers are responsible for providing accurate details, text, and references
for all custom orders.
• Once a design is approved for production, no further changes or cancellations
can be made.
• Faith Works Studio reserves the right to refuse any custom design that:
o Contains profanity, hate speech, or content contrary to Christian values.
o Infringes on the intellectual property rights of others.
o Promotes illegal or unethical activities.
• Digital previews or renders are approximations. Final prints may vary slightly in
size, colour, and surface finish due to the nature of 3D printing and the colour
differences on all electronic devices.

3. Intellectual Property Rights


• All original artwork, design files, brand assets, and creative content produced by
Faith Works Studio remain the exclusive property of the Company.
• Customers affirm that they hold all necessary rights and permissions for any
artwork, logos, or text they submit.
• Faith Works Studio is not liable for any claims related to infringement arising
from customer-provided materials.

• Unless otherwise requested in writing prior to production, the Company may
display completed designs in its portfolio, marketing materials, or social media.

4. Payment and Pricing


• All prices are listed in ZAR and are subject to change without notice.
• Custom designs require full payment before production begins.
• All orders above 300ZAR require a 50% non-refundable deposit after accepting a
requested design.
• Taxes, shipping, and handling fees are calculated at checkout.
• Faith Works Studio reserves the right to refuse or cancel orders for pricing errors,
stock shortages, or suspected fraud.

5. Production and Shipping


• Production timelines depend on material availability, design complexity, and
current order volume.
• Estimated delivery dates are provided for convenience and are not guaranteed.
• Once an order is shipped, risk of loss or damage transfers to the customer.
Faith Works Studio is not responsible for delays, losses, or damages caused by
carriers or shipping services.
• Customers must file claims directly with the shipping carrier for lost or damaged
packages.

6. Returns, Refunds, and Replacements


• Because each item is custom-made, returns and refunds are not accepted
except in cases of verified manufacturing defects.
• To request a review for a defective product, customers must contact Faith Works
Studio within 7 business days of delivery, including clear photos and a
description of the issue.
• Approved replacements or refunds will be issued at the discretion of the
Company.

7. Product Quality and Limitations


• 3D-printed products may include visible layer lines, small imperfections, or
colour variations — these are natural characteristics of additive manufacturing
and not defects.
• Items are not intended for structural or food-contact use unless explicitly stated.
• Faith Works Studio is not responsible for damages caused by improper use,
modification, or exposure to heat, sunlight, or moisture.

8. Faith-Based Content Disclaimer


Faith Works Studio creates products inspired by Christian themes and values.
Our products are intended to encourage faith and positivity but are not affiliated with
or endorsed by any specific denomination or organization.
All customers are welcome, and we ask for mutual respect for diverse beliefs and
perspectives.

9. Limitation of Liability


To the maximum extent permitted by law:
• Faith Works Studio, its owners, and affiliates shall not be liable for indirect,
incidental, or consequential damages resulting from the use or inability to use
our products.
• Liability is limited to the total amount paid for the product in question.
• The Company is not responsible for errors, delays, or interruptions outside of its
control.

10. Indemnification


You agree to indemnify and hold harmless Faith Works Studio, its employees, and
affiliates from any claims, damages, or expenses (including attorney fees) arising from:
• Violation of these Terms.
• Submission of materials that infringe on third-party rights.
• Misuse of our products or intellectual property.

11. Privacy and Data Protection


Your personal information is handled according to our Privacy Policy, which explains
how we collect, use, and protect customer data.
By using our Services, you consent to data processing as described therein.

12. Force Majeure


Faith Works Studio shall not be held responsible for failure to fulfil obligations caused
by circumstances beyond its reasonable control, including but not limited to natural
disasters, power failures, material shortages, or transportation disruptions.

13. Governing Law and Dispute Resolution


• These Terms are governed by the laws of South Africa
• Any dispute shall be resolved through binding arbitration or small claims court in
eMalahleni, Mpumalanga.
• Class action or collective proceedings against the Company are not permitted.

14. Updates to Terms


Faith Works Studio reserves the right to amend or update these Terms at any time
without prior notice.
Continued use of our Services constitutes acceptance of the updated Terms.

15. Contact Information


Faith Works Studio
 eMalahleni, Mpumalanga, South Africa
faithworksstudio25@gmail.com

0646524072