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Faith Works Studio — Shipping Policy


Last Updated: 23 August 2026
Thank you for shopping with Faith Works Studio! Each item is handmade and custom
printed with care.
This policy explains how we handle processing, shipping, and delivery.

1. Production Time


• Standard production time is 4–10 business days depending on order complexity.
• Larger or highly customized orders may take longer — we’ll notify you if extra
time is needed.
• Production begins only after payment and design approval.

2. Shipping Methods


We use a trusted carrier, The Courier Guy, for delivery.
You’ll receive a tracking number via email once your order ships.

3. Shipping Costs


Shipping rates are calculated at checkout based on weight, size, and destination.
Free or discounted shipping may be offered during promotional periods.

4. Delays and Lost Packages


While we do our best to ensure timely delivery, Faith Works Studio is not responsible
for:
• Delays due to carriers, weather, customs, or incorrect addresses.
• Packages lost or damaged in transit (claims must be filed with the carrier).

5. Address Accuracy


Customers are responsible for providing the correct shipping address.
Faith Works Studio is not liable for orders sent to incorrect addresses provided by the
buyer.

7. Tracking Your Order


Tracking information will be emailed to you once your order ships.
If tracking shows “delivered” but you haven’t received your package, please contact
your local carrier office before reaching out to us.

8. Contact Us


For shipping questions, please email:
faithworksstudio25@gmail.com