This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss
This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss
Last updated: 23 August 2026
At FaithWorks Studio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the rights you have regarding your personal information.
Our website address is faith-works-studio.co.za.
By using our website, creating an account, submitting information, or placing an order, you acknowledge the practices described in this Privacy Policy.
FaithWorks Studio is a South African small business specialising in 3D printing, laser engraving, laser cutting, personalised products and custom designs.
Our website allows customers to browse and purchase products, create and manage an account, contact us, and submit requests for customised products.
Depending on how you use our website, we may collect information such as:
Payment information may be processed by the payment provider used at checkout. FaithWorks Studio does not necessarily receive or store your complete card or banking details when payments are handled securely by a third-party payment provider.
We may use the personal information we collect to operate our online store, process and fulfil orders, arrange delivery or collection, communicate with you about an order, respond to enquiries, create personalised products, manage customer accounts, provide customer service, maintain website security and prevent fraud or spam.
We may also use information where necessary to comply with our legal, tax, accounting and regulatory obligations.
We will only use personal information for legitimate business purposes and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act, 2013 (POPIA).
When requesting a customised product, you may provide us with photographs, names, wording, artwork, logos or other information required to complete your order.
We use this information for the purpose of designing, producing and fulfilling your requested product. Customers should only submit content they have permission or the legal right to use.
Please avoid providing unnecessary personal or sensitive information when submitting a custom order.
When visitors leave comments or reviews on our website, we may collect the information shown in the relevant form together with the visitor’s IP address and browser user-agent information to assist with spam detection and website security.
An anonymised string created from your email address, sometimes called a hash, may be provided to the Gravatar service to determine whether you use that service. If your comment is approved and Gravatar is enabled, your profile picture may become publicly visible alongside your comment.
If our website allows you to upload images, we recommend removing embedded location information, such as EXIF GPS data, before uploading them.
In areas where uploaded images become publicly accessible, visitors may potentially download those images and extract embedded information.
Our website may use cookies to provide essential website functionality, remember preferences, maintain customer login sessions, improve your shopping experience and help us understand how our website is used.
If you leave a comment, you may have the option to save your name, email address and website in cookies for convenience. These cookies may remain for approximately one year.
When you visit a login page, a temporary cookie may be used to determine whether your browser accepts cookies. This temporary cookie contains no personal information and is normally removed when your browser is closed.
When you log into your account, cookies may be created to remember your login details and display preferences. Standard login cookies may remain for approximately two days, while display preference cookies may remain for approximately one year. Selecting Remember Me may keep you logged in for approximately two weeks. Logging out removes the relevant login cookies.
Other cookies may be used by WordPress, WooCommerce, Elementor, security services, analytics services, payment providers or other functionality installed on our website.
You can control or delete cookies through your browser settings, although disabling certain essential cookies may prevent some parts of the website or online store from functioning correctly.
Pages on our website may contain embedded content such as videos, images, maps, social-media content or other material supplied by third-party websites.
Embedded content generally behaves in the same way as it would if you visited the third-party website directly.
These third parties may collect information about you, use cookies or similar technologies, and monitor your interaction with their content. Their handling of your information is governed by their own privacy policies.
When you place an order through FaithWorks Studio, we collect the information necessary to process and fulfil your purchase.
This may include your contact information, billing information, delivery information, products ordered and transaction details.
We retain certain order records where reasonably necessary for customer service, accounting, tax, fraud prevention, dispute resolution and legal compliance.
FaithWorks Studio does not sell your personal information.
We may share limited information with trusted third parties where necessary to operate our business or provide the services you have requested. These may include website hosting providers, payment processors, delivery or courier companies, email providers, website security and spam-prevention services, and other technical service providers.
Only information reasonably required for the relevant service should be shared.
If you request a password reset, your IP address may be included in the password-reset email or used as part of the security process.
We may also disclose information where required by law or where reasonably necessary to protect our website, business, customers or legal rights.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.
If you leave a comment, the comment and associated metadata may be retained indefinitely so that follow-up comments can be recognised and approved appropriately.
For customers who create an account, we store the personal information contained in their user profile. Users may generally view, edit or delete certain personal information through their account, although some information, such as a username or legally required transaction records, may not be removable through the account interface.
Website administrators may access and manage account information where necessary to administer the website and provide customer support.
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.
However, no internet-based system can guarantee absolute security. Customers should protect their account passwords and avoid sharing their login details with others.
Subject to applicable law, you may have the right to:
If you have an account or have submitted comments, you may request an exported copy of certain personal information we hold about you. You may also request deletion of personal information, subject to information we are required or permitted to retain for legal, security, accounting, administrative or other legitimate purposes.
Visitor comments may be processed through an automated spam-detection service.
Certain information may also be processed by third-party service providers involved in hosting, payments, email, website security, analytics, delivery or other services necessary for the operation of our website.
Where personal information is processed or stored outside South Africa, we will take reasonable steps to ensure that it is handled in accordance with applicable data-protection requirements.
Our website and online store are not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required by law.
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or business practices.
The latest version will be published on this page with an updated revision date.
If you have questions about this Privacy Policy, would like to access or correct your personal information, or would like to submit a privacy-related request, please contact:
FaithWorks Studio
Website: faith-works-studio.co.za
Contact Number: 064 652 4072
For formal POPIA compliance, you should also add the email address used for privacy requests and the appropriate Information Officer/contact details before publishing this policy.